Boiler Grants FAQ’s

Applying for a grant to replace your old boiler may sound like a long winded and complicated process, but it really isn’t. Since 2013, we’ve helped over 60,000 happy customers to access government funding and throughout that time we’ve learnt a great deal about the process.

To keep things simple, here’s a breakdown of the most frequently asked questions to help you along your way;

  1. How long does the process take?
    Once you’ve completed your online application, you’ll be contacted within 48 hours by a government approved installer who will be able to assist you further with your enquiry. One everything has been agreed, they’ll then book a survey of your property and schedule a time for installation. Typically you should expect to wait around 2-4 weeks from point of application, to the actual boiler getting installed.
  2. What brand of boiler will be installed?
    There’s no specific brand of boiler which is installed through the ECO scheme. Each installer will have their own preference as all manufacturers offer varying warranties and deals. All boilers which are installed via a grant will be A-rated, condensing and 90%+ efficient. The boilers are also new, they are not re-conditioned.
  3. Can I get my local plumber to carry out the work?
    Unfortunately not. According to My Plumber Professionals, all boiler grant installations must be carried by government approved companies who have passed various quality control standards and carry certain certifications. Because of this, you can rest assured knowing that the install will be carried out to the highest standards.
  4. Are all of the ECO boiler installations 100% free?
    In most cases, the boiler installations will be free of charge and all works covered by the funding which is available through the grant system. However, if your property is very efficient, or if it requires extra work in order to complete the replacement (such as extra pipework, boiler relocation etc) you may be asked to contribute a small amount. Once the survey is completed of your home, you will be quoted the contribution and it is entirely up to you if you wish to proceed or not.
  5. Is the survey free?
    Yes, once you have made your application online one of our approved installers will contact you to book a free energy survey of your home. They will need to look at things like your current insulation levels, your current heating system and also check all of your benefits paperwork. You should not be charged for this survey.
  6. Will I need to complete lots of paperwork in order to claim a boiler grant?
    In short, no. You will need gather all of your benefits information (such as tax credit award letters etc), and proof of ownership, or tenancy if the property is privately rented. You will only need to sign to say that you are happy for the work to go ahead, and sign off the work once it has bee completed.
  7. Can I get a grant if there is no mains gas to my property?
    Unfortunately not through our website. We only have a network of installers who are qualified to replace boilers with mains gas supplies in place.
  8. I have no central heating at all, can I get a grant?
    No, grants are only available for those on mains gas supplies and who already have a boiler/heating system in place. There is not enough funding available to cover the full costs of installing a brand new heating system.
  9. Can I get any help if I don’t claim benefits?
    If you do not claim benefits, or if you do not meet the criteria, your best bet would be look in to getting a new boiler through a competitive finance option. You should be presented with this option upon applying for a grant, or you can visit our partner website for help with getting a new boiler on finance.


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5 Things You Need to Know About Free Boiler Grants

The Governments ‘Free Boiler Scheme‘ has been around for some time now, thousands and thousands of boilers have been installed completely free of charge in to homes all over the UK and its proven to be a huge success. As with anything which is subsidised by a grant, there is only a limited pot of money which is physically available, there are also many changes which take place to the criteria as it is tweaked throughout its duration.

The first part of the free boiler scheme, ‘ECO1’, ended at the start of this financial year and the utility companies who control the funds had done a great job of achieving their carbon reduction targets. Because of its success, new targets were set, which now means the scheme has been extended until at least 2017.

As mentioned above, many things have changed in the schemes criteria, so we’ve outlined five of the most important things you must know before applying for a free boiler grant in 2015;

  1. Funding is Limited
    If you are looking to apply for a grant to replace your old boiler. it is crucial that you act fast. Grants are going to be available for a limited time only, so once the money has ran out, it has ran out. It is as simple as that. Even though it is summer time and it may not be a priority, we would encourage you to plan ahead before the weather starts to turn and your boiler becomes a matter of importance.
  2. Replacing Condensing Boilers for FreeUp until recently, condensing boilers were not allowed to replaced on the Governments free boiler scheme. This is because it was thoughts that an already A, or B rated boiler was more economical to replace, rather than repair. However, the criteria has now changed which means that if you have a condensing boiler, as long as it is broken beyond repair, it can still be replace via a grant.
  3. Claim a Free Boiler if You Claim Universal CreditIf you are currently in receipt of Universal Credit, you could now qualify for a grant to replace your in-efficient, or broken boiler. You must have earned less than £1,250 in any month within the past 12 months, and meet another criteria such as have a child under 16, be in receipt of DLA, a PIP etc. You can check if you qualify here.
  4. Income Limit Raised to £16,010, from £15,860
    Amongst the many changes which have taken place, the income limit which effects your application if you receive Child Tax Credits, or Working Tax Credits, has now been increased up to £16,010. This means that if you receive one of the previously mentioned benefits, and your income is below the latter income, you could qualify for a grant towards replacing your boiler in 2015.
  5. Free Boiler Scheme, Not Free Boiler Scam
    The free boiler scheme has been given a bit of a bad name due to the amount of scammers, and cold-callers who operated within the industry in recent times. Thousands of boilers have been installed with no, or little cost to the customer all over the UK and we’re proud to say that we’ve help a huge majority of those people. If you get a random phone call, from a company who you do not even know, we would recommend that your ere on the side of caution, especially if they ask for any money up front.

If you would like to know if you qualify for a grant to replace your boiler, you can simple apply online and a government approved installers will contact you to assist you further. Remember, there is no obligation to proceed, and we do not charge for using our service.

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Can I get a Free Boiler?

This is a question which gets asked day in day out… “Can I get a free Boiler”? Well, here you will find out if you qualify for free boiler.

The price of gas and utility bills are forever increasing and if you have an old or in-efficient boiler which isn’t operating correctly it could be costing you a fairly large amount of money. Not only is it going to be costing you more to keep your home warm because of its lack of efficiency, but it will also be costing you more in maintenance as parts are harder and more costly to find for old boilers.

In order to ascertain if you qualify for a free boiler, or boiler grant, answer the following questions;

Do you receive benefits?

In order to qualify for a free boiler grant, you need to meet the income-related benefits criteria. The ECO grants have been set up t help low-income households and those who are in fuel poverty. You may still work, but because your household income is very low you may be able to claim certain means tested benefits. Do you receive any of the following;

  • Child Tax Credits (Household income must be below £15,860)
  • Working Tax Credits (Household income must be below £15,860)
  • Pension Credits (a top up to your standard state pension).
  • Income-Related ESA
  • Income-Related JSA
  • Income Support


If you do, then there is a high chance you may qualify for a free boiler grant on the Governments ECO scheme in 2015. See the following to further check the criteria;

Is your current boiler over 8 years old?

In order to qualify for a free boiler grant on the boiler replacement scheme, your current boiler must be over 8 years old (not condensing). If it is less than 8 years old, then it will not qualify for funding as the ECO scheme in 2015 will deem your current boiler as being too efficient and it is more cost effective to have it repaired, rather than replaced.

Are you the home owner, landlord or private tenant?

Only home owners, landlords and private tenants can apply for a free boiler via the boiler replacement scheme. Housing associations are not covered.

How can I apply for a free boiler?

If you have answered yes to the above, you could qualify to have your boiler replaced via the eco grant scheme. Grants are still available in 2015, and to see if you qualify, you can check here.


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Are Free Gas Central Heating Systems Available?

Right now, there is a scheme called ECO which has been introduced by the UK Government to help those in very low-income homes to access things like free home insulation and free gas boilers. At the start of the scheme, funding was readily available for installers throughout the UK and they were, in some cases able to install new heating systems in to peoples home because the rates which they were receiving were enough to cover the full cost.

Over time, the funding levels have dropped and been re-aligned which has meant that it is now extremely difficult to get extras such as new radiators, boiler relations etc fully funded.

Can I get a Free Gas Central Heating System?

Because of the downturn in the amount of funding which is available, there would not be enough to install fresh central heating systems, or extra radiators in to peoples home for free. The amount of funding which can be allocated to you/your home is calculated by how efficient it already is. By installing a new boiler in to your property, you will save ‘x’ amount of Carbon Tonnes. The amount of boiler funding is calculated by the amount of tonnes replacing the boiler would save, by the current rates which the installers can claim. In the early days of the grant scheme the rates were high, now, they are not which means less can be financially viable.

In most cases, you will be able to contribute to the job if you would like extras such as further heating controls, or the relocation of radiators etc.

Can you claim a Free Boiler?

If you claim a certain combination of benefits and your current boiler is over 8 years old you could qualify for a free replacement boiler. Apply for a free boiler.

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What is Boiler Grant Funding?

When you apply for a boiler grant there are many things which may effect your application and success. If you have applied online with ourselves, you will have been taken through a series of questions which help us to determine information about your property, its insulation levels and type. You may have thought to yourself, “Why are they asking me questions about my loft insulation? I’m interested in a Boiler Grant!”. You’re right, it does seem strange, but when you are applying for a free boiler, the amount of ‘funding’ which you get, is determined by how efficient your property already is.

To make things simple, think of it like this…

There are installers all over the UK who are approved to install free boilers and deal with boiler grants via the ECO scheme, these installers get paid a certain amount for every ‘Carbon Tonne’ which they can save. The more in-efficient your property is, the more ‘Carbon’ they will be able to save by installing a free energy efficient boiler. If you’re property is already efficient, replacing the boiler will not save a great deal of carbon, even though your current boiler may be 10+ years old as the heat which it generates will be retained in the walls more effectively.

The amount of ‘carbon’ saving is calculated by an EPC (Energy Performance Certificate). If you apply for a boiler grant through us, a local company will contact you to complete one of these surveys, after the EPC is completed, they will be able to tell you how much funding is currently available to replace your boiler. In most cases, it will be free of charge, in some cases you may need to make a small contribution (again, this is all determined by how efficient your property is and what funding rates the installer currently as).

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The Free Boiler Scheme in 2022

Free Boiler 2015

The Free Boiler Scheme

The free boiler scheme has been around for quite some time now and many changes have been introduced throughout the period in which it has been running. 2014 marked the end of ‘ECO 1’ which was the first phase of the Governments free boiler scheme which was set up to help low income households access things like free boilers, grants for home insulation and funding for some renewable technologies. We’ve helped thousands of home owners and private tenants since the beginning and many households are now benefiting from boilers which were installed in to their homes completely free of charge. At the beginning of the scheme, funding was readily available and it was being paid out to approved installers at very attractive rates, as time moved on, the pot of money which was funding the free boiler installations got tighter and gradually the funding rates reduced.

Previously on the scheme, installers were able to remove and replace ‘condensing’ boilers which were already very efficient. There was also enough funding available to complete installations on small, more efficient homes. However, things have gotten a lot tighter in recent times.

Can I still get a Free Boiler in 2015?

Due to its popularity the Governments ECO Scheme has now been extended until 2017 and new targets have now been set for the energy suppliers. As of April, we are expecting more changes to be introduced which should provide more help to those in off-gas areas, say for example, if you have electric storage heaters in your home, you could have them all replaced with a brand new, more energy efficient system. As of today, the criteria is still the same so if you receive the correct combination of benefits you could qualify for a fully funded free boiler, or it could be heavily subsidised depending on how efficient your property already is.

How do I check if I qualify?

If you want to see if you qualify for a free boiler, or boiler grant, simply complete the web-form and we’ll tell you within 3 minutes – Free Boiler Application

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